You can reach Motilix by filling out the form on this page or emailing us directly at support@motilix.com Our support team typically replies within one business day. We’re available Monday to Friday, from 9 AM to 5 PM (ET). Messages sent after hours are answered the next business day.

We respond to most emails within 24 hours on business days. During high-volume periods or holidays, replies may take up to 48 hours, but we’ll always get back to you.

We offer FREE Shipping for all orders. Order processing takes 1-3 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

🇺🇸 USA : 4-6 business days
🇬🇧 UK: 4-7 business days
🇦🇺 Australia: 4-7 business days
🇨🇦 Canada: 5-10 business days
🌍 Europe: 5-10 business days
🌏 Rest of world: 10-15 business days

Note: Orders are shipped across different warehouse located in Nevada and Pennsylvania

We have an iron-clad, risk-free 90-day guarantee that begins only when you receive the product! If you don't have a positive experience for any reason, contact us any time and we will help you out. 

You can track orders anytime through our Order Tracking Portal. It’s fast, easy, and secure.

Thank you for your recent order with us. We’re currently experiencing an unusually high volume of requests, which has caused some delays in order fulfillment.

Please rest assured that our team is working diligently to process your order as quickly as possible. While it may take a little longer than expected, we truly appreciate your patience and understanding during this busy period.

As soon as your order ships, you’ll receive an email with the tracking number so you can monitor its journey. If you have any urgent concerns, feel free to reach out — we’re here to help!

Subscription shipping frequency varies depending on your selected subscription! 

1-month delivery: A 1-month supply auto-shipped monthly

2-month delivery: A 2-month supply auto-shipped monthly

3-month delivery: A 3-month supply auto-shipped every 3 months

6-month delivery: A 6-month supply auto-shipped every 6 months

You can cancel your subscriptions via the
subscription dashboardl 24 hours before auto renewals take place. Please note if your order has already been processed, any changes will apply to the following month.

Our discount codes do not apply to subscriptions as they are already offered at a discounted rate. We recommend postponing your auto-renewal subscription to leverage current discounts when offered, especially on one time purchases!

For those who are pregnant, breastfeeding or planning to conceive, we always advise checking in with your provider or OBGYN and getting the green light on any supplements you are taking or planning to take.

Yes! www.trymotilix.com is the only official Motilix website.

If you see other “Motilix” brands online, they’re not connected to us. Always contact support here to reach our real team.